Privacy policy.

Advanced Aesthetics Partners Privacy Notice

This privacy notice tells you what to expect us to do with your personal information.

  • Contact details

  • What information we collect, use, and why

  • Lawful bases and data protection rights

  • Where we get personal information from

  • How long we keep information

  • Who we share information with

  • How to complain

Contact details

Registered office:Flat 2, 45-47 Courtfield Road, , London, GB, SW7 4DB, GB

Telephone: +44 (0) 7583125472

Email: info@advancedaestheticspartners.co.uk

What information we collect, use, and why

“we”: Advanced Aesthetics Partners and/or individual partner clinic. (see bottom of page for contact detail)

We may collect or use the following information to provide patient care, services, pharmaceutical products and other goods:

  • Name, address and contact details

  • Gender

  • Date of birth

  • NHS/HSC/CHI number (where applicable)

  • Next of Kin details including any support networks

  • Emergency contact details

  • Photographs

  • Health information (including medical conditions, allergies, medical requirements and medical history)

  • Information about care needs (including disabilities, home conditions, medication and dietary requirements and general care provisions)

  • Test results (including psychological evaluations, scans, bloods, x-rays, tissue tests and genetic tests)

  • Payment details (including card or bank information for transfers and direct debits, online payment facility)

  • Insurance policy details

  • Credit reference information

  • Records of meetings and decisions

  • Information about income and financial needs for funding or personal budget support

We may collect or use the following personal information to comply with legal requirements:

  • Name

  • Contact information

  • Identification documents

  • Financial information

  • Insurance details

We may also collect the following information to comply with legal requirements:

  • Health information

We may collect or use the following personal information for recruitment purposes:

  • Contact details (eg name, address, telephone number or personal email address)

  • Employment history (eg job application, employment references or secondary employment)

  • Education history (eg qualifications)

  • Right to work information

We may collect or use the following personal information for information updates, marketing or market research purposes:

  • Names and contact details

  • Address

  • Marketing preferences

  • Website and app user journey information

  • IP addresses

  • Records of consent, where appropriate

We may collect or use the following personal information for dealing with queries, complaints or claims:

  • Names and contact details

  • Address

  • Payment details

  • Customer or client accounts and records

  • Financial transaction information

  • Information relating to health and safety (including incident investigation details and reports and accident book records)

  • Treatment History Photographs and\/or Videos; capturing before, during and after treatments where applicable. Please refer to your local clinic contact at the end of this page if you require further information.

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice, clearly stating which partner clinic you use or refer to the contact details of our partner clinics at the bottom of this page.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide patient care, services, pharmaceutical products and other goods are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Our lawful bases for collecting or using personal information to comply with legal requirements are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Our lawful bases for collecting or using personal information for recruitment purposes are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for information updates, marketing or market research purposes are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

    • We will collect personal data for (not exhaustive list) the use of providing after care treatment support and\or appropriate treatment reminders. Please contact your relevant clinic using the details at the bottom of this page if you require more information.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Where we get personal information from

  • Directly from you

  • Other health and care providers (where applicable)

  • Schools, colleges, universities or other education organisations (where applicable)

  • CCTV footage or other recordings

  • Insurance companies

  • Previous employers

  • Via external marketing processors & website contact forms.

How long we keep information

Thanks so much. We do not have a predefined retention schedule. However, we will only retain your data for as long as necessary to fulfil the purposes for which it was initially collected. Once your data is no longer needed for those purposes, we will take steps to safely delete or anonymise it. If you have any specific questions about how we may retain data, please use the contact details at the top of this notice or contact your AAP Partner Clinics, of which details can be found at the bottom of this page.

Who we share information with

Data processors

Data Processor (s)

This data processor does the following activities for us (not exhaustive):

Clinic Management Systems: Enable accurate clinical record keeping;

Google Analytics - used to improve our service. You can opt out https://tools.google.com/dlpage/gaoptout;

Mailchimp - Send email newsletters etc; Full details on how Mailchimp protect contact information we upload to this service can be found here.

We may also use other Data Processor (s); Please refer to your individual clinic using the contact details at the bottom of this page for more specific information.

Others we may share personal information with

  • Other health providers (eg GPs and consultants)

  • Insurance companies, brokers and other intermediaries

  • Organisations we need to share information with for safeguarding reasons

  • Organisations we’re legally obliged to share personal information with

  • Debt collection agencies

  • Suppliers and service providers

Duty of confidentiality

We are subject to a common law duty of confidentiality. However, there are circumstances where we will share relevant health and care information. These are where:

  • you’ve provided us with your consent (we have taken it as implied to provide you with care, or you have given it explicitly for other uses);

  • we have a legal requirement (including court orders) to collect, share or use the data;

  • on a case-by-case basis, the public interest to collect, share and use the data overrides the public interest served by protecting the duty of confidentiality (for example sharing information with the police to support the detection or prevention of serious crime);

  • If in England or Wales – the requirements of The Health Service (Control of Patient Information) Regulations 2002 are satisfied; or

  • If in Scotland – we have the authority to share provided by the Chief Medical Officer for Scotland, the Chief Executive of NHS Scotland, the Public Benefit and Privacy Panel for Health and Social Care or other similar governance and scrutiny process.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice or directly to the relevant partner clinic using the contact details below.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

List of partner clinics as of last update 24th March 2025

Simply Clinics Ltd, 19 Ashfield Parade, Southgate, N14 5EH

https://simplyclinics.co.uk/privacy-policy 

Melior Clinics Ltd, 10 St Peters Road, Huntingdon, Cambridgeshire, PE29 7AA

https://simplyclinics.co.uk/privacy-policy/ 

Dr Leah Cosmetic Skin Clinics Ltd, 10 Glentworth Street, Marylebone, London, NW1 5PG

https://www.drleah.co.uk/terms-privacy

Last updated

24th March 2025 

Next review is due no later than.  

25th March 2026